Privacy Policy

Last updated: October 2026

VanCoast Tile & Stone respects your privacy and is committed to protecting the personal information you provide when using our website or contacting us for our services.

1. Information We Collect

When you contact VanCoast Tile & Stone through our website, email, phone, or quote request form, we may collect information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Project address or location
• Project details and service requests
• Photos, plans, measurements, or other files submitted for an estimate
• Information necessary to prepare estimates, schedule projects, and provide our services

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and quote requests
• Evaluate renovation and tile projects
• Prepare estimates and proposals
• Schedule consultations and projects
• Communicate with you regarding your project
• Provide and improve our services
• Maintain necessary business and billing records

3. Information Sharing

VanCoast Tile & Stone does not sell, trade, or rent your personal information to third parties.

We may share limited information only when reasonably necessary:

• With subcontractors or service providers involved in completing your project
• With service providers necessary to operate our website or business
• When required by law
• To protect our legal rights
• With your consent

4. Photos and File Uploads

Our website may allow you to submit photos, plans, measurements, or other files related to your renovation, tile installation, repair, or estimate request.

These materials are used to evaluate your project, prepare an estimate, and communicate with you regarding the requested services.

Please do not submit sensitive financial or personal information through website upload forms.

5. Cookies and Website Analytics

Our website may use cookies and analytics tools to understand how visitors use the website, measure website performance, and improve our services and online presence.

You can control or disable cookies through your browser settings. Some website features may not function as intended if cookies are disabled.

6. Data Security

We take reasonable measures to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

7. Your Privacy Rights

You may contact us regarding personal information you have provided to request access, correction, or deletion where applicable.

You may also request to stop receiving marketing communications from us.

8. Contact Us

If you have questions about this Privacy Policy or how VanCoast Tile & Stone handles personal information, please contact us:

VanCoast Tile & Stone
Email: vancoast999@gmail.com
Phone: (778) 552-5348
British Columbia, Canada

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or privacy practices.

Any updates will be posted on this page, and the “Last updated” date will be revised accordingly.